Technology
10 AI Agents.
One execution engine.
Havenki runs on a coordinated multi-agent architecture that handles lead qualification, conversations, matching, operations, and reporting in real time.
System Design
Built in 3 layers for scale and control
Layer 1
Core Agent Foundation
Shared database access, tool execution, and structured logging. Every agent runs on the same reliable base.
Layer 2
ReAct Reasoning Loop
Agents Think -> Plan -> Act -> Observe before responding, so outputs are purposeful and traceable.
Layer 3
Reflection Quality Pass
Critical agents self-critique responses before final delivery to improve consistency and reduce mistakes.
Agent Roster
Specialized agents with clear ownership
Orchestrator
CoreRoutes events to the right specialist agent.
Lead Agent
ReflectionCaptures, validates, and scores incoming leads.
Chat Agent
ReflectionHandles live website conversations and qualification.
Matchmaker
CoreMatches buyer preferences with relevant listings.
Partner Agent
CoreManages assignments, partner performance, and tiers.
Property Agent
ReflectionGenerates listing content and quality checks.
Marketing Agent
ReflectionRuns follow-up sequences and campaign content.
Transaction Agent
CoreTracks deal stages and commission calculations.
Analytics Agent
CoreBuilds reporting, KPIs, and operational insights.
Escalation Agent
CoreHandles human handoff and priority incident routing.
Live Workflows
How the system executes in production
Workflow 01
Website visitor to qualified lead
- 1. Chat Agent detects intent and captures key buyer context.
- 2. Matchmaker proposes relevant listings by budget and location.
- 3. Lead Agent scores quality and classifies urgency.
- 4. Partner Agent assigns to the best active partner when needed.
- 5. Escalation Agent routes edge cases to human operators.
Workflow 02
Partner referral to deal closing
- 1. Partner submits a lead through the partner dashboard.
- 2. Lead is validated, enriched, and tracked through pipeline stages.
- 3. Transaction Agent advances deal milestones from offer to close.
- 4. Commission split is calculated from Havenki's 5% seller fee.
- 5. Analytics Agent updates performance, reporting, and outcomes.
Trust Layer
Reliability built into every action
Human Escalation
Sensitive or high-priority issues route to human support with context.
Event Logging
Agent inputs, outputs, steps, and durations are stored for auditability.
Operational Monitoring
Admin dashboards surface status, throughput, and failure signals.
Quality Reflection
Critical agents run a self-critique pass before final responses.
Next Step
Experience the stack in action
Browse listings with the AI concierge or join the partner network and plug into the full pipeline.