Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing or using Havenki ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Havenki is a luxury real estate platform connecting buyers with exclusive properties in Portugal. Our services include:
- Property listing and discovery
- AI-powered property matching
- Partner referral network
- Lead management and communication tools
3. User Accounts
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Partner Network
Partners in our referral network must complete identity verification (KYC) before receiving commissions. Commission rates and payment terms are detailed in the Partner Agreement provided upon registration.
5. Property Listings
While we strive to ensure accuracy, property information is provided by third parties and may change. We recommend verifying all details before making purchasing decisions.
6. Limitation of Liability
Havenki acts as a platform connecting buyers and sellers. We are not responsible for the conduct of users, property conditions, or transaction outcomes.
7. Intellectual Property
All content on this platform, including logos, text, and images, is the property of Havenki or its licensors and is protected by intellectual property laws.
8. Governing Law
These terms are governed by the laws of Portugal. Any disputes shall be resolved in the courts of Lisbon, Portugal.
9. Contact
For questions about these Terms, please contact us at [email protected]